We build products that are durable and made to last because that’s one of the best things we can do for people and the planet. And our guarantee is a reflection of this purpose-led approach. VIEV products are responsibly designed, using the best materials for the intended use; then tested in our world-class lab and in real-world conditions. If we make a jacket to last, and you take care of it, together we can guarantee it’ll last your lifetime, and then some.
Our products do what we say they will. If you’re not satisfied with your purchase — if you’re not happy we’re not happy — we’ll do what it takes to remedy.
That’s our side of the Shared Responsibility Guarantee. Once you own a VIEV product, we’re handing over the responsibility to you, so you can get as much use, for as long as possible. That includes following the care instructions that will make it last longer and perform at its peak. Things like rips, mishaps, and normal wear and tear are a part of life. So before you think about tossing one of our products, give us a call, and let’s talk.