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Occasionally we will ship orders in multiple shipments. You will receive a unique tracking code for each shipment but only one shipping fee is charged per order.

We aim to process and ship your order as quickly as possible. Once your order is processing, we are unable to make any edits or adjustments to ordered items and shipping address.

When an online order is placed, an authorization charge will immediately hit your account in order to confirm availability of funds. The final charge processes once your order ships, at which point the authorization charge should dissolve. Authorization charges automatically dissolve within 7 days.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Web Order # can be found in the order confirmation email and order history while logged into your account.

If you placed the order through your account, you may view your tracking information by logging in at www.sitkagear.com and clicking on 'Order History' on the Tool Bar.

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